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FREQUENTLY ASKED QUESTIONS

Jewelry

 

Why should I buy from WordWrap?

I want you to be thrilled with your purchase. Customer service is my first priority. I care about quality and offer fast production.

What is hand stamping?

Hand stamping is a technique where each letter is stamped into the metal with a hammer, one at a time. Each item will be unique. All my items are hand stamped.

How do I find my ring size? 

The easiest way is to find a ring that fits and measure the inner diameter in millimeters. Alternatively you can get sized at a jeweler or a department store.

How do I care for my jewelry?

I work primarily with silver because it is a really beautiful precious metal that is very versatile. Sterling silver is strong and should not break if you treat it kindly. It may, however, tarnish with time. To remedy this, simply use a polishing cloth to wipe the tarnish off. I will include a small polishing cloth with your order, or you can purchase a larger one to last indefinitely.

Can I request a custom jewelry design?

I am happy to work with you on creating that special one of a kind piece with the saying, names or phrase of your choice. Just send me a message and let me know your thoughts. If you have links to pictures or other ideas, send them as well.

Help! I got the wrong size ring.

If your ring does not fit correctly, please message me to see if it can be resized.

JOURNALS

Are the journals genuine leather?

Yes, all journals are handmade in genuine leather sourced from India.

Can my journal be engraved with my logo or custom quote?

Some can. You will see the option to add you custom engravings on the product selection page.

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