shipping & returns

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How long will it take to complete my order?

I know how hard it can be to wait for your order, so under normal circumstances, my turnaround time is only 1-3 business days. This does not include shipping time. During holidays and busy seasons it may take 5-7 business days.

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How will my item be packaged?

I package each jewelry piece in a cute little gift box with a ribbon, so you can give it to the recipient as is, saving you the need to wrap it up! If you include a gift message, I will print it on a nice little card and include it with your gift.

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What if I need my item right away? Do you offer rush delivery?

Most of the time I offer an upgrade to rush delivery that includes one day processing time and express shipping. Occasionally this is unavailable if I am out of town or unable to complete the orders in one day.

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What is your policy on returns & exchanges?

Due to the personalized nature of the items, I cannot accept returns. However, please contact me within 7 days of delivery if you are unhappy with your purchase for any reason so I can make it right. I really want you to love your item!

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