shipping & returns
How long will it take to complete my order?
I know how hard it can be to wait for your order, so under normal circumstances, my turnaround time is only 1-3 business days. This does not include shipping time. During holidays and busy seasons production may take 5-7 business days.
Once a package has been accepted by the carrier, transit times and customs processing are outside my control.
How will my item be packaged?
I package each jewelry piece in a cute little gift box with a ribbon, so you can give it to the recipient as is, saving you the need to wrap it up! If you include a gift message, I will print it on a nice little card and include it with your gift.
What if I need my item right away? Do you offer rush delivery?
Most of the time I offer an upgrade to rush delivery that includes one day processing time and express shipping. Occasionally this is unavailable if I am out of town or unable to complete the orders in one day.
What is your policy on returns & exchanges?
I can only accept returns on non-personalized items, You must contact me within 7 days. Buyer pays return shipping. I cannot accept returns on personalized. However, please contact me within 7 days of delivery if you are unhappy with your purchase for any reason so I can make it right. If I make a mistake I will exchange the item and cover return shipping. I really want you to love your item!
International Shipping
I happily ship worldwide using USPS international services.
Delivery times vary by destination:
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First-Class International: typically 2–4 weeks (occasionally longer)
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Priority Mail International: typically 6–10 business days
Please note:
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Delivery times are estimates and may be affected by customs processing in your country.
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Customs delays are outside our control and are not considered lost packages.
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Buyers are responsible for any customs duties, import taxes, VAT, or fees required by their country.
I am unable to mark packages as gifts or alter customs values.
Once a package has been accepted by the carrier, transit times and customs processing are outside my control. Thank you for your patience with international transit times!